Shipping

We strive to ship out your order by the next business day!

All orders will be shipped from Toronto, ON, Canada. 

1. Shipping within Canada

(1) Retail orders

Shipping Region Orders under CAD $65 Orders CAD $65 and over Canada Post delivery times
Ontario, Quebec CAD $9.99 FREE shipping 1-3 Business Days
All other provinces CAD $9.99 FREE shipping 3-7 Business Days


(2) Professional orders

Shipping Region Orders under CAD $300 Orders CAD $300 and over Canada Post delivery times
Ontario, Quebec CAD $19.99 FREE shipping 1-3 Business Days
All other provinces CAD $19.99 FREE shipping 3-7 Business Days

2. Shipping to United States

(1) Retail orders

Orders under CAD $65 Orders CAD $65 and over Canada Post delivery times 
CAD $12.99 FREE shipping 4-7 Business Days


(2) Professional orders

Orders under CAD $300 Orders CAD $300 and over Canada Post delivery times 
CAD $29.99 FREE shipping 4-7 Business Days
  • U.S customers are responsible for custom duties and taxes. We report the actual value of the order. Delivery can be delayed if the order is held by U.S Custom.
  • We do not accept returns on USA orders.

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    3. Shipping Policy

    • Orders submitted before 12pm Monday to Friday will be shipped the same day.
    • Orders submitted after 12pm Monday to Friday and weekends & holidays will be shipped following business day.
    • All packages are shipped via Canada Post. You will receive a shipping confirmation email with tracking number when your order has been shipped. Please ensure the shipping and billing addresses are complete, valid, and correct.
    • We do not ship to P.O. boxes.
    • We are not responsible for lost, stolen, returned, delayed and damaged packages by the postal service.
    • If you have any questions, please reach out to us at info@pureraum.com